Consumer preferences for communication have come to affect both internal and external business communications. Simple desk phones and legacy telephony systems aren’t enough to maximize workforce productivity or sustain great customer experiences.
Today’s employees and customers expect seamless access to modern tools –advanced email clients, instant messaging, videoconferencing, messaging tools and more. As remote working and business travel become more and more accessible, desk phones just won’t cut it anymore. Rather than trying to force outdated phone systems to work for the modern, mobile workforce, businesses can benefit by taking advantage of cloud-based “unified communications.”
By Corey Shields, Ntiva
By Mike Beargie, MainSpring Inc.
By Indre Bauza, Supporting Strategies
The mission of the Arlington Chamber of Commerce is to strengthen businesses and the economic environment for those who work, live and do business in Arlington.
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