
Many employees do not understand the benefits that their employers work hard to offer them. According to a 2018 report, 50 percent of employees surveyed said they understand their benefits, compared to 77 percent understanding in 2015. In the 2018 State of Employee Benefits survey, 37 percent of respondents indicated their employer provided no education on benefits. Granted, benefits and health insurance has become more complex in three years, with regulatory changes, increased high deductible health plan (HDHP) implementation, and the changing individual mandate. This increased complexity, however, can be mitigated through rigorous employee education and judicious use of human capital management technology. When employees do not understand benefits (and perks, such as career development and recognition programs), they tend not to “appreciate their value” and are more likely to seek employment elsewhere.